Success Stories

Fortune 500 Communications Company

Challenge

The client was developing a new range of services for the commercial market, including VOIP communications. As part of this project, the company needed to define and establish a testing group to support the multiple service delivery and other component platforms that are part of the service rollout.

Omni Solution

  • Defined and build a testing organization that leveraged the current company’s testing infrastructure.
  • Selected and built the testing team with internal and external resources and performed training to build a solid knowledge base.
  • Established the testing infrastructure with automated tools to address the required phased approach and timeline.
  • Established communications among the different company testing teams and external vendors.
  • Developed test plans and scripts for the planned version testing.

Results

  • Provided the client with a testing organization and roles and responsibilities across the enterprise.
  • Established the testing environment and procedures to be followed by the testing teams.
  • Developed testing strategy, requirements and test plans for product rollout.
  • Executed on the test plans and scripts and provided additional assistance in the successful first phase launch of the VOIP service.