Regional Bank

Challenge

Omni Solution

• Prepared a project plan and schedule for the assessment. The assessment was based on ITIL, COBIT and other industry best practices.
• Conducted the assessment through extensive interviews, evaluation of available documentation and review of closed and outstanding defects.
• Performed a review of Development and Testing operations and service level metrics.
• Analyzed available documentation, testing software, and processes to determine gaps for the company.
• Prepared a get well plan and roadmap for testing, issue management, and process improvement to achieve defined goals

Results

• Provided the Company with an assessment document detailing the organizational, process, and technology gaps of the current project direction.
• Developed a reporting and governance model that provided management with real-time insight into quality issues and challenges with development.
• Presented to management proposed changes to the existing testing model and testing architecture with estimated time frames for enhancements.
• Provided client with resources to manage and facilitate the recommendations to manage the remainder of the project to meet deadline.